Welcome to Shoetastic.co.uk we stock pettite ladies shoes  shoetactic uk shoetactic uk

Frequently Asked Questions

 

Who are Shoetastic?

Shoetastic  UK is a registered  business.

Location: Clonarn,Mullagh, Kells, Co. Meath,A82 D577  Ireland

Contact Details:

Tel:  +44(0)1273 90 6249

Email: info@shoetastic.co.uk

Registered no: 450415

VAT no: IE7504442E

 

Is it safe to shop on your site?

Yes, Shoetastic UK is a secure site and is protected by an SSL (Secure Socket Layer).

This security system is provided by GEOTrust and has a valid digital certificate.

When you enter information into the system it is encoded to ensure that any personal information and payment details cannot be read by a third party.

Also, the privacy policy is in place to protect your statuatory rights. We will not allow any information you give us with third parties. It will be used only to enhance our service to you and for promotional purposes.

 

What payment methods can I use?

 

All online card payments processed through Paypal payment gateway. When you are checking out you will be automatically linked to Paypal to make your payment.

You do NOT need a Paypal account, just click the link 'don't have Paypal account' and enter your card details as normal.

No payment information is stored or handled in any way by Shoetastic UK.

 

 

 

What are the delivery charges and lead times?

Standard delivery to UK  will be charged at a fixed cost of £12.50  and you should receive your goods within 10-14 working days.Unless stated otherwise in the product description.

Delivery to  Ireland  will be charged at a fixed rate of £8.50 and you should receive your goods within 10-14 working days.

Delivery to Europe, USA, Canada, Australia: there is a calculator provided to give you a quotation and estimated delivery time.

 

What is your returns policy?      

Shoetastic has a no fuss returns policy.

 

If you receive the shoes and you don’t like them, or they don’t match your outfit send them back, even if you just change your mind, that’s no problem!!

If you want to exchange the shoes for a different size please ensure that your preferred size is available.
 
Please contact us and let us know you are returning the item,must be in the same condition as received (i.e. all packaging intact and not worn outside) within 14 days for a full refund of the price paid for them.
**We are not responsible for goods lost or damaged in transit. Please ensure that you can track the parcel by using a reliable carrier.**

Refunds are returned to the account payment was received from via Paypal service. payable to initial customer, not a third party within 30 days of item being returned to us (i.e. visa,laser,paypal accounts). It’s a great hassle free service.

If you would like to exchange for another item,we will do our very best but we are unable to guarantee that we can exchange goods, due to constantly changing stock levels and long lead times from manufacturers.
 

Just contact us for payment and booking options.   

Email: sales@shoetastic.co.uk 

Phone: +44(0)1273 90 6249

Return address:

 
Shoetastic UK

Clonarn

Mullagh

Kells

Co. Meath

A82 D577

Ireland

 

 

What if the item I want is out of stock in my size, or I want a different colour?

That’s no problem, just ask and we will tell you your options.

 

How do I know what size to order?

It is your responsibility to know what size shoe to order, please ensure that you have measured your feet and are satisfied that you are ordering the correct size before placing your order.

There is a size guide provided to help you.